Last Updated: June 2026
1. Introduction
Lumbex Trade Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
The data controller responsible for processing personal data on this website is:
Lumbex Trade Ltd.
BOX TD 1472, Takoradi
Ghana
Contact Person
Klaus Geurge Hansen
Email: kgeehansen@gmail.com
Phone: +233 541030322
Alternative Contact
Egon Madsen
Email: Egon@lorengo-tt.com
Phone: +41 79 700 27 98
For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
3. Information We Collect
We may collect the following categories of personal information:
Information You Provide
- Name
- Email address
- Phone number
- Company information
- Information submitted through contact forms or direct communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website addresses
4. Purpose of Processing
We process personal data for the following purposes:
- Responding to inquiries and requests
- Providing our services
- Maintaining and improving our website
- Ensuring website security
- Analyzing website usage and performance
- Complying with legal obligations
5. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights
6. Cookies, Analytics and Consent
Our website uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyze website traffic.
Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.
You may withdraw or modify your consent preferences at any time through our cookie preferences tool.
Refusing analytics cookies will not affect your ability to access or use our website.
7. Google Analytics
We use Google Analytics 4 (“GA4”), a web analytics service provided by Google LLC, to understand how visitors use our website and to improve our services.
Google Analytics may collect information including:
- IP address (processed with privacy controls where applicable)
- Device and browser information
- Operating system
- Website usage data
- Page visits and interactions
- Approximate geographic location
Google Analytics uses cookies and similar technologies to collect this information.
The information collected may be transmitted to and stored by Google on servers located outside your country of residence, including in the United States.
We have configured Google Analytics in accordance with applicable privacy requirements and only activate analytics cookies where legally required consent has been obtained.
Analytics data is retained for a period of 14 months unless a different retention period is required by law.
For more information, please review Google’s Privacy Policy:
https://policies.google.com/privacy
8. International Transfers
Some of our service providers, including Google LLC, may process personal data outside Ghana, the European Economic Area, the United Kingdom, or Switzerland.
Our website is hosted by Novatrend Services GmbH, which may process technical data necessary for website operation and security.
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Analytics data collected through Google Analytics is retained according to the retention settings configured within our Google Analytics account and may be automatically deleted after the applicable retention period expires.
Contact requests and business correspondence may be retained for as long as reasonably necessary to respond to inquiries, maintain business records, and comply with legal obligations.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a competent data protection authority
To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
11. Data Sharing
We do not sell personal information.
We may share personal data with:
- Website hosting providers
- IT service providers
- Analytics providers
- Professional advisors
- Government authorities when legally required
All third-party providers are required to protect personal data appropriately.
12. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
13. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
14. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete such information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
16. Contact Us
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:
Lumbex Trade Ltd.
BOX TD 1472, Takoradi
Ghana
Klaus Geurge Hansen
Email: kgeehansen@gmail.com
Phone: +233 541030322
Egon Madsen
Email: Egon@lorengo-tt.com
Phone: +41 79 700 27 98
We will respond to requests regarding personal data within one month of receipt, unless applicable law permits a longer response period.